Consumer Financial Protection Bureau Bans Arbitration Organization

The Consumer Financial Protection Bureau has banned Ejudicate from arbitrating disputes

On October 10, 2024, the Consumer Financial Protection Bureau permanently banned Ejudicate from arbitrating disputes that concern a consumer financial product or service.

This order was based on findings that:

Ejudicate commenced arbitration proceedings without consumers’ consent

Ejudicate misrepresented its neutrality, the nature of the arbitration

proceedings and the consequences of consumers’ actions or inactions, and

Ejudicate unlawfully attempted to bind consumers to Ejudicate’s terms of service and platform rules which infringed on consumers’ ability to defend themselves against claims lodged against them.